privacy policy

last updated 11 july 2026

acespeak films your delivery and scores your body language and voice. that means we handle recordings of you — so being clear about what we collect and why matters to us. this policy explains it in plain language.

who we are

acespeak is operated by Wistkey UK Limited ("we", "us"), the data controller for the personal data described here. if you have any questions about this policy or your data, email us at hello@acespeak.uk.

what we collect

• account details — your phone number, your name, and your password (stored only in hashed form).
• your recordings — the videos and audio you record in the app or upload to it for scoring.
• scores & analysis — the ratings and feedback we generate from your recordings across our five dimensions (gestures, posture, pace, intonation and pauses), plus your practice history and streaks.
• usage & device data — basic technical information such as device type, app version and crash logs, used to keep the app working.
• referrals — your referral code and, if you invite someone, the fact that a referral was made.

how we use your data

• to provide the core service — analysing your recordings to produce your delivery scores and feedback. this analysis is automated (performed by our AI scoring system); it produces guidance only and has no legal or similarly significant effect on you.
• to run your account, your practice history, streaks, the leaderboard and referrals.
• to maintain, secure and improve the app, and to respond when you contact us.

legal bases (UK GDPR)

we process your data to perform our contract with you (providing the app you signed up for), on the basis of your consent where you choose to record and submit clips for scoring, and for our legitimate interests in keeping the service secure and improving it. you can withdraw consent at any time by deleting your recordings or your account.

who we share it with

we do not sell your data. we share it only with service providers who help us run acespeak, under contracts that require them to protect it:

• cloud hosting & processing — your recordings are sent securely to our servers (hosted on Amazon Web Services) where the scoring analysis runs.
• the app stores — Apple and Google handle any purchases; we never see your card details.

your recordings and scores are private to your account. they are not shown to other users. the leaderboard displays only your name and score, never your recordings.

international transfers

we are based in the united kingdom and many of our users are in hong kong. your data may be processed on servers outside your home country. when data leaves the UK or the EEA we rely on appropriate safeguards (such as the UK international data transfer agreement / standard contractual clauses) to protect it.

how long we keep it

we keep your recordings and scores for as long as your account is active so you can track your progress. you can delete individual recordings in the app, and you can ask us to delete your account and associated data at any time (see below). we keep the minimum needed after that only where the law requires it.

your rights

under UK GDPR you have the right to access, correct, delete or export your data, to object to or restrict certain processing, and to withdraw consent. to exercise any of these, email hello@acespeak.uk. you also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).

if you are in hong kong, you have equivalent rights under the Personal Data (Privacy) Ordinance (PDPO), including the right to request access to and correction of your personal data. contact us at the same address.

children

acespeak is not intended for children under 13. we do not knowingly collect data from children under 13; if you believe a child has provided us data, contact us and we will delete it.

changes to this policy

we may update this policy from time to time. when we do, we'll change the "last updated" date above and, for significant changes, let you know in the app.